A refreshing, customer focused approach to the supply of gas flushing equipment to the food and beverage sectors.

We represent the Mocon Dansensor range of gas instrumentation equipment, for on-line and off-line process control and quality assurance of MAP to the food packaging industry and other gas user industries.

Our Update on Brexit
Due to the current uncertainty around the terms of the UK ‘s future trading relationship with the EU; and the possibility of some disruption at the end of the Transition Period on 31st December 2020, Tendring Pacific has assessed the risks and completed the following actions, to ensure that our high levels of support to the UK food industry continues uninterrupted.

  • We only use large global carriers and couriers, for the import of goods from the EU. They have long standing, well established operational procedures, regardless of the trading agreement with the dispatching country.
  • We have increased our stocks of spare parts and consumables, to avoid any disruption to our customer service and technical support.
  • We have increased our stock of loan instruments, to avoid any disruption due to delays in the delivery of customer orders.
  • We have significantly increased bank guarantees for import duty and VAT, to help ensure the smooth passage of customers’ orders through UK customs.

Should you have any further questions please contact us on 01223 492080 or email: sales@tendringpacific.com

Our Relationship with Our Customers
Purchasing products is only the start of our relationship with you. We have excellent after sales support, a free hotline, on-site training and offer service & calibration on all the products we provide.

We respond quickly and with integrity, which is why we have so many repeat and referred customers.

We offer the most appropriate testing solutions for your needs – and sometimes that’s quite innovative, because of our experience in several industries which enables us to transfer technology and solutions from one industry to another. And we’ll certainly direct you to another supplier if we feel they have a more appropriate answer for your needs.

We deliver high levels of customer service and satisfaction. We don’t get it right every time, but we strive for that, with technically competent pre- and post-sale support team.

Our motivated, professional and well trained staff can offer you equipment solutions, service contracts, spare parts, consumables, technical and advice.

So, to find out more, please contact us and see how we can help you to make your business even more productive and effective.

Sales: 01223 492083   sales@tendringpacific.com

Service: 01223 492086   ann.walker@tendringpacific.com

Technical: 01223 492087   techsupport@tendringpacific.com

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