Technical Help
Immediate & Long Term Support for You and Your Business
For immediate technical help with your Dansensor equipment
During normal office hours, please call our Technical Support Team on 01223 492087, or email techsupport@tendringpacific.com
Our normal office hours are Monday – Thursday 08.30 – 17.00, Friday 08.30 – 14.00. For urgent technical help between 14.00 – 17.00 on a Friday (excluding Bank Holidays) please call 07960 182713.
In Depth and Long Term Technical Support
Mark Sawyer, our Senior Engineer, works closely with many of our customers, as they:
- begin MAP food packing for the first time
- plan new packing lines and understand the impact on gas flow
- transition to Paperless QA with the benefits from Plantstats QCPro
- investigate ways to speed up existing lines from more efficient gas delivery
- explore leak detection and end of line visual seal intergity
We build long term relationships with customers through their trust and confidence in our extensive market knowledge, experience and sound expertise. Mark is regularly on site carrying out:
- demonstrations
- loaned in-line equipment trials
- staff training
- MAP efficiency surveys
- general troubleshooting and customer support
You can get in touch with Mark on 01223 492088 and via mark.sawyer@tendringpacific.com
