Service And Calibration of Your Dansensor Equipment

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Comprehensive On-site and Return to Base Service and Calibration Contracts

Tendring pacific is the sole representative in the UK, of the Dansensor range of gas flushing and leak detection and seal integrity units. Our fully equipped, Dansensor approved, Service Centre and workshop is the only one in the country that is audited and certified by Dansensor, to ensure that we meet their demanding standards.

All of our Service Engineers are trained and certified by Dansensor and we:

faithfully adhere to Dansensor service and calibration procedures
only use replacement parts and consumables recommended and supplied by Dansensor
carry an extensive range of Dansensor replacement parts in stock at all times
only use certified, traceable test gasses for calibration
issue calibration certificates that are traceable to national standards.

Our Service Team (r) Bradley Hare (Engineering Service Manager), Claire Duke (Senior Service Co-ordinator – RTB equipment) and Elena Leo (Service Administrator for RTB, on-site and Annual Service Contracts)

Service And Calibration of Your Dansensor Equipment — L-R Bradley Hare, Claire Duke, Elena Leo

Service Support for Dansensor Gas Flushing Equipment

There are several ways we can help you to maintain your equipment, reduce unexpected breakdowns and keep your production line running, including:

Return to Base, Annual Service + Calibration + Certification – the most popular option for benchtop and handheld analysers
On-site Annual Service + Calibration + Certification – for Dansensor equipment installed online, or where you prefer an engineer to visit your site
Loan Instruments* – we have a dedicated fleet of loan instruments available while we are servicing your equipment.
- Headspace gas analysers (CheckMate 4, CheckPoint 4, CheckMate 3, CheckPoint 3, CheckPoint II, CheckPoint)
- Leak detectors (LeakPointer 3)
- Online gas analysers (MAP Check 3)
- Online gas mixers (MAP Mix Provectus)

Annual Service Contracts

This is the most cost effective way of purchasing the regular servicing, calibration and certification of your Dansensor equipment. With an Annual Service Contract, you receive:

10% discount on labour and any repair parts required, in addition to those already covered by the contract:
priority engineering response
free use of a loan instrument (headspace units only)
*priority in the allocation of loan instruments.

Repairs

These are generally performed off-site, in our workshop, so that we have full access to the test equipment and parts we may need. Please contact our Service Team to make a booking.

Technical Assistance

We also offer several technical support options:

Free Hotline telephone/email service to answer one-off questions – Read More
On-site help with the initial set-up of Dansensor products and on-site training, tailored specifically for supervisors, operators and maintenance personnel – Read More
On-site troubleshooting of MAP problems – Read More
Preventative Maintenance Guides
How To Videos – click the Technical drop down in the website navigation